Frequently Asked Questions

Answer all of your questions

Purchases & Refunds

Check your payment method and try again
Send an email with your details and why you want a refund. We try to find a solution before we proceed to refund.
Settlement depending on the description on the back of your coupon

Making Courses

Go to your profile click on the name option. Delete the old name, enter your new name and click on enter.
scroll down to the bottom of your email and click unsubscribe
If you have entered the wrong password too many times, you can click on forgotten password and you will receive a link to recover your password.
You have one year of access to a course you ordered, unless otherwise specified.
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to bewisespot@gmail.com

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